Best Practices: Preparing for a Great Session

[OPTIONAL BEST PRACTICE & GUIDELINE]

Aleksandra

Last Update hace 2 meses

While many Yo! sessions are spontaneous conversations where no prep is needed, being a little prepared can turn a good session into a great one. Here are some optional tips on how to use the platform's tools to wow your yosers.


Respecting the Yoser's Choices


This is where the yoser customizes their own experience—just like choosing the temperature or if you want to chat during a ride with a transportation app. The platform simply communicates their direct requests to you. These preferences include:


  • Session topic


  • If they want to be interrupted and corrected or not


  • Whether they want to do the introductions or not


  • Your speaking speed


  • Use of casual language (slang/profanity)


They can also leave specific comments or requests related to the session. Checking these details is the key to providing a personalized service, which often leads to great ratings and loyal, regular yosers.


Ultimately, you're the pro leading the session. But it's good to remember that ignoring a yoser's specific requests is a bit like a driver ignoring a passenger's request for the A/C. It often leads to a bad experience for them and a low rating for you. Great ratings are what help you build a base of loyal yosers, so paying attention to these details is a key to your success on the platform.


Topics and Materials


Sometimes a yoser will have a specific topic or material in mind. Great! Following their lead is an easy way to ensure they're engaged. If they're looking for ideas, you're free to suggest a resource from the Yo! library (we suggest Daily News articles) or use any of your own professional materials. In case the yoser doesn’t want to use any of our or your materials, you may find some inspiration on this list.


Looking for a Starting Point? A Sample Session Flow


Need some inspiration for structuring a session? Here’s a sample flow. Think of it as just one possible template—not a mandatory script. Real-life communication isn't scripted, and as the professional, you are free to adapt or use your own methods.

When it comes to step number 3, please check what the yoser has chosen for their session, since they can choose to skip the review at the end of the session. 

Was this article helpful?

2 out of 2 liked this article