How to cancel a session on the Tutor Dashboard

Aleksandra

Last Update 7 μήνες πριν

It’s simple to cancel a session on the tutor dashboard. First, you need to find the Schedule tab. Click the Edit Schedule button. Once you click it, you will see empty (unticked) boxes on the left side of the slots. All you need to do is tick the box of the session you want to cancel and click the red button on the bottom that says Cancel Session. A dialogue box will appear, asking you to provide the reason for canceling (choose the appropriate option from the drop-down and provide a further explanation). There will be another box where you will be asked to confirm the cancellation, after which this slot appears as Reported in your schedule, as you have canceled the session in advance.


You can cancel more than one session at the same time by ticking more boxes in the Edit Schedule section.


Another way to cancel a session that comes right next (you will always see the details of the next session in the sidebar on the right side of your screen) is by clicking on the Want to cancel this session? button, after which the same process as described above will apply.


The third way to cancel a session is by clicking on the status of the session (the Booked button on the schedule). Clicking this button will open the session page and there will be an option to cancel the session (same process as above).

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